Effective Date: 16 October 2026
Website: https://rlfbeventhire.co.uk/
Data Controller: Roseland Farm Event Hire / RLFB Event Hire
Contact Email: info@rlfbeventhire.co.uk
Contact Phone: 07748597567
Address: Roseland Farm, Roseland Lane, Shirebrook, Mansfield, NG20 8EH
At RLFB Event Hire (rlfbeventhire.co.uk), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you submit an enquiry or make a booking on our website.
We only collect personal information that you voluntarily provide to us when completing our online enquiry and booking forms. This information includes:
Personal Identifiers: Name, email address, phone number.
Booking & Event Details: Requested event date, party size, event type (e.g., room hire, children’s birthday parties, corporate events), and any specific notes or requirements you submit.
We use your information strictly for the following purposes:
Processing Enquiries: Responding to your questions regarding room availability, pricing, and venue guidelines.
Managing Bookings: Confirming reservations, issuing deposit and balance invoices, and coordinating logistics for your event.
Event Communication: Contacting you regarding your booking, safety guidelines, or weather-related updates prior to your event.
We do not sell, rent, or share your data with third parties for marketing purposes.
Under the UK General Data Protection Regulation (UK GDPR), we process your data under the following legal bases:
Contractual Necessity: Processing is necessary to take steps at your request prior to entering into a booking contract, and to fulfill your booking agreement.
Legitimate Interests: Responding directly to customer enquiries and managing event operations at Roseland Farm.
Your personal data is securely stored and accessed only by authorised personnel who require it to process your enquiry or manage your booking.
We retain your enquiry and booking details only for as long as necessary to fulfill your reservation, manage accounting and legal obligations, and address any post-event enquiries.
We do not disclose your personal information to external third parties, except:
When required by law or legal regulatory requirements.
With essential technology service providers (such as web hosting and booking platforms) operating under strict data security standards.
Under UK data protection laws, you have the following rights regarding your information:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete information.
Right to Erasure: Request that we delete your personal data when it is no longer required for enquiry or booking purposes.
To exercise any of these rights, please contact us at Info@rlfbeventhire.co.uk or call 07748597567.
Fill out the form below, and we will be in touch shortly.